FAQ
Everything you need to know, in one place.
We ship to mainland Spain, the Balearic Islands and the European Union.
At the moment we are not able to ship to the Canary Islands, Ceuta or Melilla. These territories are outside the EU VAT area, so every parcel has to clear customs, and the paperwork and import taxes would cost more than the coffee itself. If you run a business there, write to us and we will look at it together.
Orders placed before 12:00 PM (CET) are prepared the same day and dispatched to your address. Orders received after this time are processed the next business day.
Delivery times are calculated using business days only and usually take 48–72 hours on average throughout mainland Spain and the Balearic Islands. For international deliveries, shipping may take 4–7 business days depending on the destination.
Detailed delivery information will always be included in your order confirmation email.
We use an omni-roast profile for all our coffees.
This roast is designed to perform equally well for espresso and filter brewing, allowing you to enjoy the same quality and clarity of flavor across different preparation methods.
Absolutely. You can select your preferred grind size from the product dropdown.
That said, we always recommend buying coffee whole bean and grinding it fresh at home to preserve aroma, freshness, and complexity.
Our coffee comes from our own family-run coffee farms in Nicaragua.
By growing, harvesting, and exporting the coffee ourselves, we work directly at origin and maintain full control over quality, traceability, and pricing — from seed to sip.
Our coffee is roasted in Madrid, in small batches, to ensure freshness, consistency, and quality control.
Our coffee is 100% natural specialty coffee, with no additives or artificial ingredients.
Flavor notes such as hazelnut, nuts, chocolate, or fruit describe natural tasting notes perceived during cupping and brewing. The coffee does not contain these ingredients.
Store your coffee in a cool, dry place, away from light, heat, and moisture.
For best results:
- Keep it in its original bag with the valve
- Avoid the fridge or freezer
